Privacy Policy
Mixologic (“we”, “our”, “us”) operates the website www.mixologic.co.uk. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.
By using our site, you consent to the collection and use of your information as outlined in this policy. We are committed to protecting your privacy and ensuring that your personal information is handled securely.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Information
When you make a purchase or attempt to make a purchase through our site, we may collect the following personal information:
Name
Email address
Billing and shipping addresses
Phone number
Payment details (such as credit card information, though this is processed securely and not stored directly by us)
Order history and preferences
Device Information
When you visit our website, we automatically collect certain information about your device, including:
IP address
Browser type and version
Time zone settings
Operating system
Pages viewed and how you interact with the site
We collect this information using cookies, log files, and other tracking technologies. For more details, see our Cookies Policy below.
2. How We Use Your Information
We use the information we collect for several purposes, including:
Processing your orders: We use your personal information to fulfill your orders, process payments, and arrange for shipping.
Communicating with you: We use your email and contact information to communicate about your order, respond to inquiries, or provide updates.
Improving our services: We use device and usage information to improve our website, products, and services based on user behavior and preferences.
Marketing: With your consent, we may send you marketing emails about new products, promotions, and updates. You can opt out of these communications at any time.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:
Service Providers: We share your information with trusted third parties that help us operate our website, process payments, and ship orders. Examples include:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Marketing platforms (for email newsletters)
Legal Compliance: We may disclose your personal information if required to do so by law, or in response to valid legal requests by public authorities.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small files placed on your device that collect information about your interactions with our site.
Cookies help us:
Remember items in your shopping cart.
Understand how you interact with our website.
Provide targeted advertisements and analyze website traffic.
You can adjust your browser settings to block cookies or notify you when a cookie is being set. However, please note that some parts of our site may not function properly if cookies are disabled.
5. Data Security
We take data security seriously and implement a range of measures to ensure the protection of your personal information. These include:
Secure Socket Layer (SSL) technology to encrypt your payment details.
Access controls: Only authorized personnel can access your personal information.
Regular monitoring of our systems to prevent data breaches.
Despite these efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
Under applicable data protection laws, you have certain rights concerning your personal information, including:
Access: You can request access to the personal information we hold about you.
Correction: You have the right to request correction of inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information under certain conditions.
Objection to Processing: You may object to certain data processing activities, such as receiving marketing emails.
To exercise any of these rights, please contact us at contact@mixologic.co.uk.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such external sites. We recommend reviewing their privacy policies before sharing any personal information with them.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after such changes will constitute your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contact@mixologic.co.uk
Last Updated: 27/09/2024